Directions to Retiro Maya VACATION Villas
***This is a Private Villa, not a Hotel, we do not have a sign on the street***
Our Private Residence is located at Km.6. 5, Carretera Tulum Boca Paila, Tulum Beach, exactly between Hotel Coco and Hotel Maxanab
(See entrance picture bellow and picture of COCO Tulum next door to us)
Google Maps Location:
https://goo.gl/maps/ZCKTmGyETFMeHhrC8
Check in & Check Out:
The caretaker is on site and will let you in. Please ring the bell located on the left hand side of the door.
Check in is after 3:00 pm. No early check ins please as we regularly have guests checking out on the same day of your check in and we need that time window to prepare the unit for you.
Check out is at 10:00 am. Please be so kind to respect set check out time as we have guests arriving that same day and need to prepare villa for their arrival.
Please note that the electricity on the property is solar powered, therefore we kindly ask you to be very mindful and make sure that you turn off all lights and fans when you leave the house and when you go to bed.
There is a safe deposit box inside your unit. Please be sure to place all valuables inside as we are not responsible for valuables not placed inside the safe.
Contact Numbers:
On site manager:
Salvador +52 984 135 2014 WhatsApp only as there is no cell service on the beach
Reservations Manager:
Sirena + 1 (808) 205 48 18.
Sirena lives on Maui and is not on-site, please WhatsApp Salvador, our on site manager, should you not be able to reach Sirena as she is in a different time zone which is 5 hours behind
On site staff: (Only available via WhatsApp as there is no cell service on the beach)
Pamela +52 984 216 9780 WhatsApp
Florencio +52 985 239 0749 WhatsApp
Please contact Sirena should you need anything prior to your arrival. Sirena is not onsite, so once you have checked in please communicate with our on site manager or our on site staff, and only contact Sirena if you are unable to communicate with them.
Thank you,
Have a wonderful stay in paradise!
We'd love you to follow and tag us on Socials:
IG: RetiroMayaTulum
(See entrance picture bellow and picture of COCO Tulum next door to us)
Google Maps Location:
https://goo.gl/maps/ZCKTmGyETFMeHhrC8
Check in & Check Out:
The caretaker is on site and will let you in. Please ring the bell located on the left hand side of the door.
Check in is after 3:00 pm. No early check ins please as we regularly have guests checking out on the same day of your check in and we need that time window to prepare the unit for you.
Check out is at 10:00 am. Please be so kind to respect set check out time as we have guests arriving that same day and need to prepare villa for their arrival.
Please note that the electricity on the property is solar powered, therefore we kindly ask you to be very mindful and make sure that you turn off all lights and fans when you leave the house and when you go to bed.
There is a safe deposit box inside your unit. Please be sure to place all valuables inside as we are not responsible for valuables not placed inside the safe.
Contact Numbers:
On site manager:
Salvador +52 984 135 2014 WhatsApp only as there is no cell service on the beach
Reservations Manager:
Sirena + 1 (808) 205 48 18.
Sirena lives on Maui and is not on-site, please WhatsApp Salvador, our on site manager, should you not be able to reach Sirena as she is in a different time zone which is 5 hours behind
On site staff: (Only available via WhatsApp as there is no cell service on the beach)
Pamela +52 984 216 9780 WhatsApp
Florencio +52 985 239 0749 WhatsApp
Please contact Sirena should you need anything prior to your arrival. Sirena is not onsite, so once you have checked in please communicate with our on site manager or our on site staff, and only contact Sirena if you are unable to communicate with them.
Thank you,
Have a wonderful stay in paradise!
We'd love you to follow and tag us on Socials:
IG: RetiroMayaTulum
This is our wooden gate. It reads¨Casa Privada¨
If you look at Coco Hotel, we are right next door to it on the right hand side
Practical Information to note:
Our Property is located in an ecological area and due to this fact, there is no city electricity. We generate our own solar electricity and have a backup generator, therefore at times, and for very short periods, you may experience a power outage due to the fact that the batteries run out of stored energy, and our staff must turn on the backup generator. If this happens we ask you to be patient and allow us to take care of it. In case the power shortage runs for more than 30 minutes we ask you to please notify our staff who is on-site 24/7 so they can immediately turn on the generator.
Also due to the fact that we generate our own electricity sustainably, we do not have AC in the listing. There are plenty of fans that keep all the spaces cool as well as windows that allow the cool ocean breeze to flow through.
Please also note that due to the fact that we are located in an ecological area there is no city plumbing and all our plumbing and water supply runs on a sustainable system so you may at times experience low pressure in the showers. If this is the case please notify our staff so they may turn on the high-pressure pump.
Our Property is located in an ecological area and due to this fact, there is no city electricity. We generate our own solar electricity and have a backup generator, therefore at times, and for very short periods, you may experience a power outage due to the fact that the batteries run out of stored energy, and our staff must turn on the backup generator. If this happens we ask you to be patient and allow us to take care of it. In case the power shortage runs for more than 30 minutes we ask you to please notify our staff who is on-site 24/7 so they can immediately turn on the generator.
Also due to the fact that we generate our own electricity sustainably, we do not have AC in the listing. There are plenty of fans that keep all the spaces cool as well as windows that allow the cool ocean breeze to flow through.
Please also note that due to the fact that we are located in an ecological area there is no city plumbing and all our plumbing and water supply runs on a sustainable system so you may at times experience low pressure in the showers. If this is the case please notify our staff so they may turn on the high-pressure pump.